Noticeboard


From Monday 2nd August our opening hours will be changing!  The surgery doors 🚪 will be open from:



Monday to Thursday - 8am - 6pm

Friday - 7:30am - 6pm

Saturday - 8am - 12pm.

However, you will be able to contact the surgery by telephone

☎ Monday to Thursday from 8am - 6:30pm, Friday 8am - 6:30pm and Saturday 8am - 12pm



FREE NHS SHINGLES VACCINATIONS


are available for all eligible patients.


 Click here for more information 





FREE NHS Health Check


available for patients aged 40-74. Follow the link for more information or contact us to find out if your eligible.

Latest News

Patient Information on Blood Tests

🩸 There is a global shortage of some equipment used for taking blood tests.

 

✅ Anyone who needs a test for urgent health problems will still get one. But where it’s safe to do so, your appointment may be rescheduled.

 

⌚️ Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but if your condition or symptoms require it, you will get a test.

 

⚠️ If your condition or symptoms change or get worse, please contact the NHS as you would normally.

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Raising a concern

If you are a staff member:

Following the 'freedom to speak up review' by Sir Robert Francis, it was recommended that all NHS organisations foster a culture of safety and learning in which the staff feel safe when raising concerns.

Practice staff can raise any concerns via the CCGs' Freedom to Speak up Guardian, Paul Richardson, who is the CCGs ' Vice Chair and Lay Member for Governance.  Paul can be contacted by email to paul.richardson9@nhs.net.  You can find out more about this role via the CCG [https://www.nhs.uk/documents/our-policies/organisational-policies/329-hr-29-freedom-to-speak-up-policy-v7-0/file].

Staff can raise concerns anonymously via the Care Quality Commission.

If you are a member of the public:

If your concern is about the care you have received or that of a loved one, we recommend that you should always speak directly to the practice about this in the first instance.  However, if you feel that this is not possible or you do not wish to do so then you can raise a concern by contacting the CCGs' customer care team via email to csrccg.customercare@nhs.net or call 01772 214602 or 01772 214601 - Please note that calls to these numbers are recorded for training and monitoring purposes.

Alternatively, you can also contact the Care Quality Commission, the independent regulator for all adult health and care services in England.

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Rescue Packs - updated 24th March 2020

We have been made aware of some inaccurate information circulating (especially on social media) regarding special rescue packs of antibiotics and oral steroids for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (or even for those who do not have these conditions).
 
We would like to reassure you that patients who suffer with severe respiratory conditions already have these in place (along with the instructions how to use them). Oral steroids are powerful medicines and any decision to use them would need careful evaluation by a prescriber, usually a doctor or respiratory specialist nurse.
 
The current advice is please do not contact your GP practice for a rescue pack unless this is something that has been previously agreed and prescribed by your medical team. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19 before doing anything else.
 
We are aware of increasing requests for inhalers from patients who have not had them for a significant period of time. There is a risk of supply problems if inhalers are issued to people who do not currently need them. GP practices will need to review requests on an individual basis and will only prescribe where there is current clinical need for an inhaler. If your condition changes in future and your GP thinks you need an inhaler it will be prescribed for you at that point.
 
At the moment, inhaler prescriptions are also being limited to one of each type of inhaler in order to make sure that all patients who need one can get one.
 
You should continue to manage your conditions in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19
or call 111 (online services should be used as a first choice) before doing anything else.

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